Privacy Policy

 

Zen & Spirit - Privacy Policy

Your privacy is of utmost importance to us. This Privacy Policy outlines how Zen & Spirit collects, uses, protects, and handles your personal information. By using our website and services, you consent to the practices described below.

1. Information We Collect

  • Personal Information: When you make a purchase, we collect necessary personal information such as your name, address, email address, and payment details to process your transaction.

  • Browsing Information: When you browse our store, we automatically receive your computer’s IP address, browser type, and operating system. This information helps us understand your browsing habits and optimize your experience.

2. How We Use Your Information

  • Transaction Fulfillment: We use your personal information to fulfill your orders, process payments, arrange deliveries, and handle returns.

  • Marketing Communications: With your explicit consent, we may send you emails about our store, new products, and promotional updates. You have the right to opt-out of these communications at any time.

3. Consent

  • Implied Consent: By providing us with your personal information to complete a transaction, you imply consent for us to use that information for the specific purpose of that transaction.

  • Express Consent: For secondary reasons, such as marketing, we will ask for your express consent before using your personal information. You have the right to refuse consent, and you can withdraw your consent at any time.

  • Withdrawing Consent: To withdraw your consent for us to contact you, or for the continued collection, use, or disclosure of your information, please email us at [support@zenspirit.shop].

4. Disclosure of Information

  • We may disclose your personal information if required by law, or if you violate our Terms of Service.

5. Third-Party Services

  • Shopify: Our store is hosted on Shopify Inc., which provides us with the e-commerce platform to sell our products. Your data is stored through Shopify’s data storage, databases, and the general Shopify application, on secure servers behind a firewall.

  • Payment Processors: If you choose a direct payment gateway, Shopify stores your credit card data, which is encrypted through the Payment Card Industry Data Security Standard (PCI-DSS).

  • Third-Party Privacy Policies: We recommend that you read the privacy policies of these third-party providers, as they may have their own policies regarding the use of your information. Be aware that certain third-party providers may be located in different jurisdictions than you or us, and your information may be subject to those jurisdictions' laws.

  • External Links: When you click on links on our store that direct you to a third-party website, you are no longer governed by this Privacy Policy. We are not responsible for the privacy practices of other sites, and encourage you to read their privacy statements.

6. Security Measures

  • We take reasonable precautions and follow industry best practices to protect your personal information from loss, misuse, unauthorized access, disclosure, alteration, and destruction.

  • If you provide us with your credit card information, the information is encrypted using secure socket layer technology (SSL) and stored with AES-256 encryption.

  • While no method of transmission over the Internet or electronic storage is 100% secure, we follow all PCI-DSS requirements and implement additional generally accepted industry standards.

7. Cookies

  • We use cookies to enhance your browsing experience. Here’s a list of cookies we use:

    • _session_id: Allows Shopify to store session information.

    • _shopify_visit: Used to track website visits.

    • _shopify_uniq: Counts visits by a single customer.

    • cart: Stores cart contents.

    • _secure_session_id: For secure session management.

    • storefront_digest: Used for password protection (if applicable).

  • You can manage your cookie preferences through your browser settings.

8. Age of Consent

  • By using this site, you represent that you are at least the age of majority in your state or province of residence, or that you are the age of majority in your state or province of residence and you have given us your consent to allow any of your minor dependents to use this site.

9. Changes to this Policy

  • We reserve the right to modify this privacy policy at any time. Changes will take effect immediately upon their posting on the website.

  • If we make material changes to this policy, we will notify you on our website.

10. Contact Us

  • If you have any questions, or would like to: access, correct, amend, or delete any personal information, register a complaint, please contact our Privacy Compliance Officer at [support@zenspirit.shop].